Last updated: 12.06.2025

These terms and conditions govern the relationship between smartphonemix.bg and any user who uses the website and/or places an order through it.

1. Details of the trader

Име на сайта: smartphonemix.bg
Имейл за контакт: info@smartphonemix.bg
Адрес на управление: [въведи тук, ако желаеш]
ЕИК / Булстат: [въведи ако е регистрирана фирма]

2. General provisions

  • By accessing the site and placing an order, you agree to these terms and conditions.
  • smartphonemix.bg reserves the right to change the terms and conditions at any time. Updates are published on this page.

3. Orders and registration

  • It is not required to register to place an order, but it is recommended.
  • The user is responsible for the correctness of the data provided.
  • After successfully placing an order, you will receive a confirmation email.

4. Prices and payment

  • All prices are in BGN including VAT.
  • Available payment methods include:
    • Cash on Delivery
    • Payment by bank transfer (if applicable)
  • The site reserves the right to change prices without prior notice, but not on orders already placed.

5. Delivery

  • Deliveries are made through courier companies (Speedy, Econt, etc.).
  • Delivery time: 1-3 working days, depending on the location.
  • See details in the [Shipping Policy] section (link if you have one).

6. Return and exchange

  • You have the right to return a product within 14 days under the Consumer Protection Act.
  • See Return and Exchange Policy for details.

7. Responsibility

  • smartphonemix.bg is not responsible for:
    • Temporarily unavailable pages
    • Data loss caused by third parties
    • Improper use of products by the customer

8. Consumer rights

  • All users are entitled to:
    • Product information
    • Review before payment on delivery
    • Return or exchange under the terms of the law

9. Protection of personal data

  • The site collects personal data only for the purpose of fulfilling orders.
  • Collection and processing is carried out in accordance with the Privacy Policy.
  • Data is not provided to third parties, unless necessary for delivery or as required by law.

10. Intellectual property

  • All texts, photos and descriptions on the site are the property of smartphonemix.bg or its partners and may not be used without express written consent.

11. Dispute Resolution

  • Disputes shall be resolved by negotiation between the parties.
  • Failing that, through the Consumer Protection Commission or the competent Bulgarian court.

12. Contact

📧 Имейл: info@smartphonemix.bg
🌐 Уебсайт: https://smartphonemix.bg